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TERMS & CONDITIONS

Last updated: 31 October 2025

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Welcome to Sounds Like. By accessing or using our website, purchasing tickets, or attending our events, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before engaging with us. If you do not agree, you should not use our site or services.

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1. General Information

Sounds Like ("we", "us", "our") curates and produces events, tours, and experiences across Australia. These Terms apply to all users of our website, social media channels, and event services. We reserve the right to update or change these Terms at any time. Any new version will be effective immediately upon being published on our website.

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2. Ticketing and Entry

  • All ticket purchases are final unless required otherwise under Australian Consumer Law.

  • Tickets are valid only for the event, date, and time stated.

  • You are responsible for ensuring your ticket details are correct before completing your purchase.

  • Entry may be refused for reasons including, but not limited to, intoxication, anti-social behaviour, non-compliance with venue policies, or breach of these Terms.

  • We reserve the right to change event details such as date, time, venue, or lineup. In such cases, we will make reasonable efforts to notify ticket holders.

If an event is cancelled, rescheduled, or significantly changed, refunds or credits will be provided in line with Australian Consumer Law and the relevant ticketing platform’s policy (for example, Moshtix or Eventbrite).

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3. Age Restrictions

Some Sounds Like events are strictly 18+ and require valid photo ID for entry.
By purchasing a ticket, you confirm that you meet the age requirements for the event.
Failure to provide valid ID when requested may result in refusal of entry without refund.

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4. Behaviour and Conduct

We aim to create safe, inclusive, and enjoyable experiences.
You agree to conduct yourself respectfully toward staff, artists, and other attendees.
We reserve the right to remove any person from an event who behaves in a threatening, abusive, discriminatory, or unsafe manner.

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5. Event Media and Content

By attending a Sounds Like event, you consent to being photographed or filmed.
Footage may be used for promotional, marketing, and archival purposes in any media format without compensation or further approval.
If you prefer not to appear in content, please notify event staff on arrival.

All creative content, including photography, videos, artwork, and branding on this site, remains the property of Sounds Like or its licensors and is protected by copyright law.

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6. Intellectual Property

All material on this website, including text, graphics, logos, videos, and designs, is owned or licensed by Sounds Like.
You may not reproduce, distribute, modify, or exploit any part of this site or its content without prior written consent.

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7. Website Use

You agree to use this site lawfully and not to engage in any activity that interferes with or disrupts the operation of our website.
We may suspend or restrict access to users who misuse the site or violate these Terms.

We do not guarantee that our website will always be available or error-free, and we are not liable for any interruption or data loss that may occur.

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8. Liability

To the extent permitted by law, Sounds Like and its affiliates are not liable for any loss, injury, damage, delay, or expense arising from:

  • Event cancellations or postponements due to weather, safety, or unforeseen circumstances

  • Personal injury or property damage at events

  • Errors or omissions on our website or promotional materials

Your statutory rights under the Australian Consumer Law remain unaffected.

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9. Third-Party Services

Our website and ticketing systems may link to third-party services, including payment gateways and event platforms.
We are not responsible for the content, operation, or privacy practices of these external services.
Your use of third-party systems is subject to their respective terms and policies.

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10. Refunds and Exchanges

Refunds will only be issued where required by law or in accordance with the refund policy of the authorised ticketing provider.
Tickets cannot be resold for profit or commercial gain.
We are not responsible for tickets purchased through unauthorised channels.

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11. COVID-19 and Health Safety

By attending any Sounds Like event, you agree to comply with any government health orders, venue policies, or safety measures in effect at the time.
Failure to comply may result in refusal of entry or removal from the event without refund.

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12. Governing Law

These Terms are governed by the laws of Australia.
Any disputes arising from these Terms or your participation in Sounds Like events will be subject to the exclusive jurisdiction of the courts of Australia.

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13. Contact Us

If you have any questions about these Terms or our events, please contact us.

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