Privacy Policy
Last updated: 31 October 2025
This Privacy Policy explains how Sounds Like ("we", "us", "our") collects, uses, and protects your personal information when you visit our website, attend our events, or interact with us online or offline. We are committed to respecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information directly from you or automatically when you use our website or services, including:
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Personal details: name, email address, phone number, date of birth, or social media handles.
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Event information: ticket purchases, RSVPs, guest lists, and preferences.
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Technical data: IP address, browser type, device information, and website usage data through cookies or analytics tools.
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Marketing preferences: details on how you engage with our emails, campaigns, and events.
2. How We Use Your Information
We collect and use your personal information for purposes including:
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Managing event registrations, ticketing, and communication.
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Sending updates about upcoming tours, events, and experiences.
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Personalising your experience with our content and website.
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Improving our services, marketing, and audience reach.
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Complying with legal obligations and protecting our rights.
You may choose to opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
3. Sharing Your Information
We respect your privacy and only share your personal information when necessary. We may share data with:
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Service providers: event platforms, ticketing systems, and payment processors.
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Partners and affiliates: only when relevant to the event or collaboration you have engaged with.
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Legal authorities: if required by law or to protect our legal rights.
We do not sell, rent, or trade your personal information.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, track performance, and understand visitor behaviour.
You can manage cookie preferences through your browser settings, though some features of the site may not function properly if cookies are disabled.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
While we use secure servers and trusted service providers, no online system is completely risk-free. By using our site, you acknowledge this inherent risk.
6. Access and Correction
You have the right to access and correct your personal information held by us.
If you believe any information we hold about you is inaccurate or out of date, please contact us and we will update it promptly.
7. International Data Transfers
As Sounds Like partners with international artists, ticketing systems, and digital tools, your personal information may be transferred or stored outside Australia.
We ensure that any overseas recipient upholds privacy standards consistent with Australian law.
8. Links to Other Websites
Our website may contain links to third-party sites, such as ticketing or social media platforms.
We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect new practices, laws, or business changes.
The most recent version will always be available on our website with the effective date shown above.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
